Results from Wellbeing & Health's Patient Survey

from 5th June 2008 to 12 March 2009

10% of patients completed Questionnaires (percentages calculated on the individual questions answered)

Completed by all patients
	Answers		Percentage
What prompted you to use our service?
Recommendation	Recommendation		49%
Referral from another Practitioner	Referral		0%
Advertisement	Advertisement		51%
Was it easy to obtain an appointment convenient to you?	Yes		100%
	No		0%
Is there anything you feel we could do to improve our service?	Yes		90%
	No		10%
Is there anything that you do not like about our services?	Yes		95%
	No		5%
How would you rate our services?
Standard of Care	Poor		0%
	Good		5%
	Excellent		95%
Quality of Treatment	Poor		0%
	Good		10%
	Excellent		90%
Attitude of Staff	Poor		0%
	Good		0%
	Excellent		100%
Expertise of Staff	Poor		0%
	Good		0%
	Excellent		100%
Our Premises	Poor		0%
	Good		10%
	Excellent		90%
Overall Services	Poor		0%
	Good		5%
	Excellent		95%