What our clients think about us:

 

 

Results from Wellbeing & Health's Patient Survey

from 5th June 2008 to 12 March 2009

 

10% of patients completed Questionnaires (percentages calculated on the individual questions answered)

 

 

 

 

 

 

 

Answers

Percentage

What prompted you to use our service?

 

 

Recommendation

Recommendation

49%

Referral from another Practitioner

Referral

0%

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51%

 

 

 

Was it easy to obtain an appointment convenient to you?

Yes

100%

 

No

0%

 

 

 

Is there anything you feel we could do to improve our service?

Yes

90%

 

No

10%

 

 

 

Is there anything that you do not like about our services?

Yes

95%

 

No

5%

 

 

 

How would you rate our services?

 

 

Standard of Care

Poor

0%

 

Good

5%

 

Excellent

95%

 

 

 

Quality of Treatment

Poor

0%

 

Good

10%

 

Excellent

90%

 

 

 

Attitude of Staff

Poor

0%

 

Good

0%

 

Excellent

100%

 

 

 

Expertise of Staff

Poor

0%

 

Good

0%

 

Excellent

100%

 

 

 

Our Premises

Poor

0%

 

Good

10%

 

Excellent

90%

 

 

 

Overall Services

Poor

0%

 

Good

5%

 

Excellent

95%

 

 

 

513 Etruria road, Basford, Stoke on Trent, Staffordshire ST4 6HT - Telephone: 01782 619280 - Email: admin@wellbeing-health.com

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